Unified Contact Policy
Why businesses need a Unified Contact Policy?
The Unified Contact Policy gives you the flexibility to customize how and when you communicate with your customers. Here you can set up rules for mailings, surveys, personal and service messages and other forms of communication.
How the service works
The rule settings take into account the maximum volumes and importance of the shipments (their weight). And also the breaks required for communication with your brand and crossings with messages already& sent and scheduled. For example, the service will suggest not sending a push survey today if an sms survey was already sent yesterday.
Unified Contact Policy helps with:
- Achieve your business objectives in a non-intrusive way with your clients
- Plan marketing campaigns
- See communication statistics with customers.